Welcome to Rocketspark

This page is intended to be a quick reference resource for those new to Rocketspark. We outline key contacts, as well as the basics of how to do whatever you may need doing with your new website. We will endeavour to make sure this page is always up to date. 

We hope you find these resources valuable.

What is Rocketspark?

Rocketspark is an award-winning website builder and ecommerce platform. For 10 years, we've been dedicated to making it easier and more affordable for businesses to have a beautiful and effective website that's easy to update with fresh content. 

Why choose Rocketspark?

With Rocketspark, you can create a website experience that engages and delights your customers.

Rocketspark's website builder is easy-to-use, and keep updated with fresh content without the need for custom coding or specialist knowledge.

From SEO to security, we follow industry best practices backed up by a development team hailing from some of New Zealand’s best institutions.

Easy to use

Rocketspark is so easy to use that it's fun. You'll be able to update your website in just a few clicks at your leisure.

Support local

We're owned and operated in NZ, and we're stoked to be able to use our platform for good, supporting NZ organisations and professional athletes like HPSNZ to get online.

Ongoing support

Customer success is important to us. Our team is based in Cambridge, NZ and we're here to help you do business well.

The best tech

We’re always updating Rocketspark with new features to better tell your story, and sell your products or services.

Getting to know the basics


Meet your dashboard

A quick look at the things you can access when you login into your website dashboard.

Learn more 


The structure of your site

Stacks and blocks are the basic elements that make up your website.

Learn more 


Managing your pages

This is where you can create new pages, as well as turn them on or off.

Learn more 


Update the text on a page

You can easily edit and update the text on your site.

Learn more 


Adding a picture

Follow these quick and easy steps to add a picture to add some jazz to your site.

Learn more 


Creating a blog post

Blogs are great for updating your audience, but are also important for SEO performance.

Learn more 


How to add a form

Forms are one of the best ways to collect information from visitors and potential leads.

Learn more 

Rocketspark Support

Our Customer Success crew should always be your first port of call. There are no dumb questions when it comes to what our team can help you on. Domain issues, website editing trouble or general enquiries, they have seen and heard it all.

Contact us from your Rocketspark dashboard

Logging into your Rocketspark website dashboard is the fastest way to get help from the Rocketspark team, so we know which website you are needing help with right away. 

New Zealand based customers

0800 ROCKET (0800 762 538).
Our phone hours are 9am–4pm, Monday to Friday

Australia based customers

Phone 1800 491 672
Our phone hours are 6:30am–3:00pm AEDT, Monday to Friday

United Kingdom based customers

You can request a call back.
Submit a request to our support team, and we'll call you back.

Our phone hours are 9am–12pm BST, Monday to Friday

Send us a message with the form below

Our friendly team will get back to you in one business day or usually much sooner.

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Thanks for your message, we'll be in touch soon.