Partner Success Manager

Two exciting roles available

The impact and importance of these roles

We are after two amazing Partner Success Managers to join our team and contribute towards our growth strategy, championing our mission to help support and grow our awesome community of designers. This role is tailor-made for someone who thrives in building relationships, is motivated by seeing partners succeed, excels in pipeline management, and has a proven track record for exceeding growth goals. You’ll be the linchpin between our partners and our ambitious goals, driving success, satisfaction, and sustainability in our partner community.

Essential experience, skills & knowledge

Build profound relationships

Scout, engage, and onboard partners

Partnerships and sales experience

Manage multiple projects at a time

  • Strategic Partner Recruitment: scout, engage, and onboard visionary partners, setting the stage for a journey of mutual growth and success.

  • Robust Pipeline Management: craft and curate a dynamic pipeline, ensuring a steady flow of opportunities and a clear path to deal closure.

  • Target Mastery: adopt innovative strategies to exceed expectations and drive unparalleled growth.

  • Partner nurturing: build and nurture profound relationships with partners, becoming their go-to guru ensuring partners are set up for success from day one.

  • Cross-Functional Synergy: be the bridge between our partners and our in-house teams, from design wizards to marketing maestros, ensuring seamless success stories. 

  • Continuous Innovation: channel partner feedback into actionable insights, fostering a culture of continuous improvement and cutting-edge innovation.

  • An interest or proven track record in partnership management, sales, or similar roles, preferably within a tech or design-centric environment.

  • A track record of setting and achieving goals.

  • A relational powerhouse, with sterling communication, negotiation, and interpersonal skills.

  • An adept collaborator, capable of steering multiple projects in a fast-paced, high-stakes environment.

  • In tune with the design world, bringing a keen eye for aesthetic excellence and innovation.

  • Able to equip our graphic designer partners with the resources and know-how to create beautiful websites and run a successful design business.

  • Open to occasional travel from time to time to meet and foster relationships with our design partners across New Zealand.

  • Must have a New Zealand Driver License

More about Rocketspark and what we stand for

Award winning, beautifully simple website builder

The team at Rocketspark have created an award winning, beautifully simple website builder and ecommerce platform.  We take pride in what we do, and we use Rocketspark to do good in the world.  We’ve bootstrapped from our start in New Zealand 14 years ago and now have graphic designers and small business customers around the world creating websites with Rocketspark.  We live and breathe our customer feedback while going above and beyond to help clients succeed.

Rocketspark exists to create a better life

Rocketspark is highly rated for ease of use and exceptional and timely customer support. We have a genuine desire to help others and most of our new customers come from word-of-mouth referrals. Rocketspark exists to create a better life for small business owners, our partners, the Rocketspark team, and the world around us through our software, services and a passion to go above and beyond for our people.

We support designers with their business journeys

We have an amazing community of graphic designers who use Rocketspark to create websites for their clients. We support these designers in their business journey and they in turn enjoy using Rocketspark to create websites for their clients.  It’s a true win-win approach to business.

A motivating and caring working environment

Rocketspark is a motivated organisation, and we provide a caring working environment with a high number of long-term team members. We are a positive company with an upbeat culture where work-life balance is valued. We’re also highly focussed on making a difference in the world and support a large number of charities, not-for-profits, and social enterprises.