Rocketspark helps launch UK retailer

The UK’s first lockdown saw the creation of a bunch of online businesses. One of these was Moo-Coco, a fashion, accessories and homeware online retailer. 

Founded in Hertfordshire, Moo-Coco aims to help customers make a true style statement.

Co-founder, Chloe Taylor, said after putting a lot of thought into opening and starting a business her family took the leap and went for it at a time when they were home with each other more than normal.

Chloe’s dad played a huge role in the beginning of the business and he had previously worked with Rocketspark CEO Grant Johnson. 

“Because of that foundational relationship, when we came time to set up our online business there was no question as to which ecommerce platform we would use,” Chloe said.

Even though they knew they wanted to use Rocketspark, the family wasn’t too experienced in building websites themselves, so they asked Rocketspark to match them with a designer, enter Sam Groves from Gab Marketing.

“Our experience with Gab Marketing was fantastic. Sam was amazing from start to finish. Every detail we wanted to change she did and was happy to help. Sam gave us some fantastic ideas which we appreciated,” Chloe said.

Chloe said learning how to use Rocketspark was a quick and easy process.

“We have found Rocketspark amazing. The platform is so easy to use and the guides help massively. We have had nothing but positive feedback from all of our customers on how quick and easy our website is to use. This is such a huge thing for any online retailer and to have a fantastic platform like Rocketspark makes life easy for us,” she said.

Chloe said the add-ons you can use through Rocketspark were a big drawing card for her and Mailchimp was one of the best features.

“Mailchimp has played a massive part in our business. Sending emails, newsletters with new arrivals, offers and much more, brings our subscribers to our website and always gives us new orders. It is a great way to connect with all of our customers, from when they sign up, to our newsletter, to every order.”

Mailchimp, a marketing automation platform and email marketing service, is available as an add-on that can be easily integrated into any Rocketspark website. It means any data collected from web forms and online shops can be synced through to Mailchimp, making report building and re-engagement with customers and potential buyers easy.

“We also use a lot of the other add-on features and we have no complaints with any of them. At the moment we use Google Shopping, Clearpay, Paypal, and Windcave. They all are excellent. I would recommend for anyone who comes to use Rocketspark to use as many of the add-on features as they can, they all play a massive part in our business.

“The support I have received from Rocketspark has been amazing, no matter what the issue is, they are always so helpful. The whole team is fantastic,” Chloe said.