Retail and hospitality businesses can now open for delivery and contactless pre-ordered pick up – customers cannot enter stores.
If you’re a business owner, this is of course great news but understandably news that can be a little overwhelming to digest. With this in mind, we’ve put together a quick-start guide to help get you up and running online to meet the needs and wants of your customers during Level 3.
Take your bricks and mortar store online
Rocketspark is a New Zealand owned and operated, easy-to-use website builder that lets you build your own beautifully simple website and online store. If you have a website on another platform, you can find out how to switch over to Rocketspark, then try us out for yourself with a 30-day free trial here
If you use Vend’s point of sale system for your retail store it is very quick to connect your POS to Rocketspark to sell online.
Scheduled Ordering: Get your store prepared to take online orders for pick up and delivery
We’ve recently launched a feature that enables restaurants, cafes, takeaway shops, butchers, bakers and more to set up an order schedule for when they are able to service online orders.
Before you actually set up your Scheduled Ordering, we recommend making sure you have your online store set up and ready to go for deliveries and/or pick-ups. See our checklist here.
Click here to learn more about scheduled ordering.
Inventory Management tools
You can manage the stock levels and inventory from the backend of your Rocketspark website store. Learn more.
Streamlining the shipping process
You can set up shipping rates in your Rocketspark store. Head to the help guide to get started.
Furthermore, we can recommend GoSweetSpot, a NZ made and operated free platform built to streamline the shipping process. From creating and printing labels to booking pickups and selecting the best courier price.
If you are offering multiple pickup locations you can easily set these up in your website dashboard.
Join an online class
We’re running online classes every week to give you the knowledge, tools and confidence to be successful online. You can join a live class or watch a recorded class where we take you step by step through the entire process from start to finish.
Register for an upcoming free online class, or watch past classes on demand.
Blog articles to help businesses navigate through COVID-19
Whether currently able to trade or are preparing to, we’ve prepared a collection of articles based on insight we’ve gained through our own customers' experiences. We’ve written industry specific playbooks with lots of suggestions for maximising your website for your business type. Find an article.
Hardware for safe pick-ups and deliveries
Your website is live, you’re taking online orders and now you need to make sure that the pick up and delivery process is within the guidelines set out by the government. Some of our Rocketpark customers are being innovative and are offering a number of solutions that you might find helpful.
Screen Serve is developing portable room dividers/screens for hospitals, pharmacies, grocery stores and essential industries during the COVID-19 pandemic.
Wrap Trade have developed Corflute Signs, Sandwich Boards, Floor Graphics and more to streamline the pick-up process.