Partner Executive

Full-time 12 Month Parental Leave Cover

The Partner Executive position is a unique role where you will grow our partner channel by bringing on new partners and enabling existing partners to succeed by supporting them through every stage of their business journey.

About Rocketspark

Rocketspark has created an award winning, beautifully simple website builder and ecommerce platform.  We take pride in what we do and we use Rocketspark to do good in the world.  We started here in New Zealand 12 years ago and now have thousands of clients in over 30 countries. Rocketspark puts designers and businesses in control – helping them design beautiful websites fast. Beautiful design, beautifully fast means designers can dedicate more time to creativity and business owners can focus on what they do best.

We listen intently to customers, we’re agile and deliver on customer needs, ensuring no one gets lost in the system. We live and breathe our customer feedback while going above and beyond to help clients succeed. Rocketspark is rated five stars for ease of use and our exceptional and timely customer support.  We won the supreme award and the excellence in business large business award at the 2021 Waipa Networks Business Awards. We are fast-growing, expanding internationally and investing heavily in research, development and innovation. We exist to create a better life for small business owners, our partners, the Rocketspark team, and the world around us through our software, services and a passion to go above and beyond for our people. We take pride in what we do and we use Rocketspark to do good in the world. There is no better time to join our very collaborative Partner team in this inspiring company.
We achieve a lot of our success in partnership with our Design Partners who are a close-knit community. Check out what our Partners had to say at our 2021 Partner Conference here

About the Role

Rocketspark’s Partner channel is the core of our business. Graphic designers all over the world use Rocketspark to design websites for their clients. The Partner Executive position is a unique role where you will grow our partner channel by bringing on new partners and enabling existing partners to succeed by supporting them through every stage of their business journey.  This is a rewarding role because you’ll be a key contributor to the growth of our business and our Partner’s businesses.  Every Rocketspark Partner is different which means this role offers variety, as no two days will be the same. 

Key Responsibilities

  • Being the first point of contact for any inbound lead while also proactively sourcing and bringing new partner leads onboard
  • Providing an exceptional onboarding process and transitioning partners from set up to using our product
  • Facilitating our partner events, educational demonstrations and forums to support our new and existing partners to confidently grow their skills
  • Collaborating with the Rocketspark team to accelerate the growth of the partner channel.

Essential Skills we are looking for

  • 2+ years’ experience in account management, customer success or sales (ideally with SaaS experience but this is not essential)
  • A relationship focused, friendly and authentic person with the strong ability to build rapport easily
  • A proactive and process driven person with high attention to detail and follow through
  • Excellent written and verbal communication skills
  • Demonstrated history of going above and beyond for customers and team members
  • Drive and motivation to take ownership and grow our partner business
  • Energy, passion and determination to succeed.

Why you should work for Rocketspark

If you’re all about relationships then this role is for you. You will love talking to our designers, accelerating their knowledge and assisting them to grow. In return we offer a fun place to work, a caring and supportive team.  

This is a full time (40 hours per week) parental leave cover up to 12 months. Rocketspark will consider flexibility around working hours for the right candidate. You will be based at Rocketspark’s headquarters in Cambridge. Travel and event attendance outside of working hours may be required occasionally.   If this opportunity sounds like you, please send through your cover letter explaining why you’re excited about this role, along with your CV to jason.tiller@rocketspark.com.  Only applicants with the right to work in New Zealand will be considered for this position.

About Rocketspark

Rocketspark has created an award-winning, beautifully simple website builder and ecommerce platform. We take great pride in what we do and we use Rocketspark to do good in the world.

It’s been inspiring to see some amazing stories from our customers who’ve had to reinvent with lighting-speed innovation based on what their customers have needed during the different stages of the COVID-19 lockdown. We’ve been fortunate to have the best team and to see our business continue to grow in this ever-changing environment.

Learn more about our story >