Great question! GoGenerosity supports locals in need through a goods-in-kind model. That means your customer's pay-it-forward donations are used to provide products from your store. You'd be surprised what charities can find helpful. If you have a minimum of 300 transactions per month, and stock a product that can help, such as food, footwear, clothing, heating bedding, fuel, kids products, toys, personal care, cleaning products, skin care, dental products, flowers, its equipment and accessories, coffee, or experiences of any kind, you could be a good fit. If you do less than 300 transactions per month or are unsure if your product can meet a need please contact GoGenerosity directly.

GoGenerosity has helped thousands of people through the their platform to date, and they have not seen this happen yet. Their model is set up to make it easy to generate pay-it-forwards (donations) because the pre-set amount is so small, yet adds up fast with an average conversion rate of 1 in 15 customers paying-it-forward. GoGenerosity also provide corporate donations which top-up customer pay-it-forwards, supporting businesses to be even more generous. The more you market the partnership and the difference you're making for your charity partner, the more likely your customers will pay-it-forward.

When your customer pay-it-forward (donations) reach a price cap GoGenerosity ask you to turn these into a voucher (or code) for that value. Your charity partner is then given the voucher or code to redeem in your online store. This means they can access what they need the most at that point in time.

The charity selection process takes place during your onboarding where you get the opportunity to choose a charity from GoGenerosity’s list of partners, if they need your product then they will be a good fit. If you already have an existing relationship with a charity that's not a partner we can talk to them about joining the platform.

GoGenerosity have small-large Commerce business partners across many industries and not a single one has had their site speed affected by the widget. Short answer: No!

With our GoGenerosity pay-it-forward widget, it can be plugged in in minutes. Once you fill out our quick and easy sign-up form (2mins) we send you a link to download our pay-it-forward app. You will also receive a collaborator request so we can set up your widget for you. That's pretty much all that is required from you. There's no weekly admin and no mucking around on your website. However, the more you share the love with your customers about GoGenerosity via social channels, newsletters etc the better the results you will see.

If you decide that GoGenerosity is not the right fit for you, you have the option to discontinue using the service. As a SaaS product, GoGenerosity typically operates on a subscription-based model, so you can simply choose not to renew or cancel your subscription.